A 20% restocking fee will apply on returns. Buyer to pay all return shipping costs. Returned product MUST be uninstalled and in as new condition to receive a full refund. A return authorization must be obtained via phone within 14 days of receipt of product. Adequate packaging must be used to ensure that the product being returned incurs absolutely no damage upon arrival to our facility. Damages to returned products will be deducted from the amount to be refunded. Please show us the same courtesy returning the product that you expect us to extend with your refund. Custom made products made to order such as traction bars for cars and trucks are non-returnable. We can not resell damaged or previously installed products. Thank you for your consideration and we appreciate your business!